Sometimes can happen that the email sent through woocommerce have incorrect data. Where are placeholders data stored, for instance {site_name}, {site_address}, {order_number}, used in Dokan email templates? And, how to modifify {site_name} placeholder?
In my case {site_name} placeholder value was referring to an old site name, still present after a migration, due to this I bumped into the necessity of change placeholder value.
To get the job done I was obliged to do the modification at mariadb/mysql database level. More specifically “{site_name}” was defined in “PREFIX_options” table, where PREFIX is your database table prefix defined in wp-config.php file at installation time.
The option to find out in my case was “woocommerce_email_from_name“, that represents {site_name} placeholder in Dokan email templates.
I came across it through phpmyadmin search functionality, searching for the name, the wrong one I want to replace, appearing on the email sent to users.
HINT!
The aim of this post is to explain how to replace Dokan email template placeholders ({site_name}), if you are trying to customize Dokan email templates, you can check out this link: https://wedevs.com/docs/dokan/tutorials/customize-e-mail-template/
An example of how Dokan is translating placeholder into bare text is the method trigger, defined in plugins/dokan-pro/modules/rma/includes/emails/class-dokan-rma-send-coupin-email.php php file:
<?php
/**
* Trigger the sending of this email.
*
* @param int $product_id The product ID.
* @param array $postdata.
*/
public function trigger( $coupon, $data ) {
if ( ! $this->is_enabled() || ! $this->get_recipient() ) {
return;
}
$this->object = $coupon;
if ( $data ) {
$coupon_id = isset( $data['request_id'] ) ? $data['request_id'] : '';
$vendor_id = isset( $data['refund_vendor_id'] ) ? $data['refund_vendor_id'] : '';
$vendor = dokan()->vendor->get( $vendor_id );
$customer_email = $coupon->get_email_restrictions();
$customer_email = is_array( $customer_email ) ? $customer_email[0] : $customer_email;
}
$this->find['site_name'] = '{site_name}';
$this->find['vendor_name'] = '{vendor_name}';
$this->replace['site_name'] = $this->get_from_name();
$this->replace['vendor_name'] = $vendor->get_name();
$this->replace['coupon_id'] = $coupon_id;
$this->setup_locale();
$this->send( "{$customer_email}, {$this->get_recipient()}", $this->get_subject(), $this->get_content(), $this->get_headers(), $this->get_attachments() );
$this->restore_locale();
}
In particoular, pay attention at these two lines:
...
$this->find['site_name'] = '{site_name}';
...
$this->replace['site_name'] = $this->get_from_name();
...
The get_from_name method is defined in a superclass and is the function in which the substitution is done.
I strongly suggest you to explore source code through Visual Studio Code or an equivalent product, to better understand how your specific case works.
Fell free to post a comment to submit your case.
